Contact Us

Need the answer to a question? You're in the right place!

See below for a list of all our contact forms. Click on the link which suits your inquiry and fill out the form. One of our customer service representatives will get back to you within one business day.

We look forward to hearing from you!

General Inquiries
Email form for all your general comments or questions. Due to reduced office staff, this is the fastest way to get a response

Request a Callback
Complete this form to receive a callback. Due to a reduced staff base, this may take up to 24hrs.

Parents - Host Your Own Sports Program
Host a class or camp in your own backyard!

Group Bookings & Private Lessons
Register a group of children for the same program.

Organizations, Soccer Clubs, Recreation Departments
Enquire about our services and how USG can work with you.

Leave Program Feedback
Leave feedback on a current or recently completed program.

Employment Inquiries
Please visit our employment homepage for detailed information.

Advertising Inquiries
Inquire about our advertising packages for all budgets.

Phone: (General Inquiry): 732-563-2520

Phone: (Register for a camp or class): 866-345-2255

Fax: (732) 563-2537

Mail & Head Office:
4 Somerset St
Whitehouse Station, NJ 08889

Technical Training Center:
12 Maiden Lane
Bound Brook, NJ 08805

Site Links

Our Family

Contact Us

USA Sport Group

Bringing together the finest sports provision companies in the USA

During Business Hours

At any time during business hours you can contact one of our dedicated Customer Service Support Representatives who can walk you through the account creation and registration process, they can also take over where you left off and complete your registration for you over the phone! Alternatively, if you would prefer, you can also use our Live Chat feature to connect with our Customer Support Team.

Outside of Office Hours

Below are some useful tips to help you proceed with your order when our office is closed. If you are still having difficulty completing your purchase or have any questions about the products or services offered, please send us an email to and we will get back to you during office hours.

Contact us:

Phone: (732) 563-2520
Email: customercare@usasportgroup.com
Live Chat: Available during office hours

Useful Tips

The programs I selected are not appearing in my cart

Log out of your USA Sport Group Account
Exit out of the webpage
Reload USAsportgroup.com
Sign In with your username and password
Search & select the programs you wish to add
Checkout

I know my password but cannot log into my account

Try resetting your password, to do so, please click the "forgot password" button within the Account Login page (please note sometimes these emails may go into your spam or junk folders).

If directed from a Recreation Department or third-party site you will need to create a seperate USG account(if you have not done so already).

How do I reset my password?

Click the forgot password" button within the Account Login page
Enter your email address linked to the account
Click submit
Locate the USA Sport Group reset password email you received
Click the link in the email (the link is only valid one time, please note multiple attempts to reset the password using the same link will be blocked)
Enter your username (not your email address)
Click submit
Enter a new password, and confirm (please choose a password without any special characters - just letters and numbers)
Click submit
Log in with your Username and New Password
Find a program and register!
Still not working - contact us using one of the methods listed above.

I have forgotten my username, how do I find this?

Please contact us using one of the methods above. To protect your privacy, during this process, you may be asked some quick security questions to verify your identity before we can provide you with your username. If required, during this time we can also reset your password.

I entered all my credit card info but it won't go through

Check your address - make sure it matches the billing address for your credit card
Re-enter your credit card details
Submit your payment for a second time
Still not working? Contact our office via one of the methods listed above so we may assist in resolving the issue

My coupon/ credit voucher code is not working

Check the date the code expires
Click here to check the exclusions for current active discount codes
If the program you are registering for is not listed on the exclusions page however, you are still having difficulties, contact us via one of the methods above and we can check for you

Why do I have to agree to more than one set of Terms & Conditions?

Every program is governed by a particular set of terms and conditions, for this reason if you have selected to purchase multiple products you may find you have to read and agree to multiple program terms and conditions. Everyone purchasing a program regardless of the organization operating the program is required to agree to the USA Sport Group Liability Waiver.

My cart is showing a program as prepaid but I still need to pay for it.

Empty your cart
Go to usasportgroup.com
At the top of the page enter the age of the participant and your zip code
Use the filters to narrow your search and find the selected program
Click the blue "More Info" button
The program details page will give you information on how to register and pay for the program.