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Covid-19 Information for Registration Programs.

The following precautions and policies are constantly amended based upon updated guidance from the CDC, ACA and State Health Departments. 

Registered for a Class?

Parents are no longer required to complete the daily COVID-19 Wellness form.

All parents should self-check/screen their child prior to coming to class or camp. If they are showing any signs of sickness, they should remain home.

Please find below information on how USG is moving forward with programming. Please note that some information may change over time as recommendations/guidance changes or is updated. Also note, when USG coaches are hired to coach on a program run by another Organization, our coaches will follow the guidelines put in place by that Organization, not the USG guidelines as stated below. 

Points below relate to both weekly classes (where a class runs once per week for a series of weeks) and camps (multiple days at the same site during one week) unless a specific program type is denoted after the point. If a number appears in parentheses following a point, then further information on this topic can be found by scrolling down to the Indoor & Outdoor Protocols (covering social distancing, face masks, etc) or the Additional Info & FAQ section (numbered questions/ answers). For information on Soccer Team Training, click here

More information on current state guidelines for sports activities can be found here: Connecticut, New Jersey, New York, Pennsylvania

Masks & Face Coverings

In addition to the USG guidelines below, some programs may experience additional rules based on specific town’s guidelines and protocols. In this case, the town’s guidelines should be followed.

Staff: Will be required to wear face coverings for all programs (indoors and outdoors).

Parents & Guardians: All parents and guardians are strongly encouraged to wear a face mask during sign-in and sign-out and when social distancing of 6 feet cannot be maintained.

Participants: For camps and classes, face masks are not required while participating in the actual program, but are still encouraged during sign-in and sign-out, when using any on-site facilities (such as bathrooms), and during breaks when 6 foot distance from others cannot be maintained. Face masks are not required when children are engaged in sports activities.

Parent & Me Programs: Parents and/or Guardians must wear a mask throughout the session. Participants 2 years old or younger do not need to wear a mask.

Coaching Staff
  • Follow expanded sign-in procedure. Groups are to be separated upon arrival. (FAQ #3)
  • Before the start of the session, explain guidelines to parents and participants.
  • Assign each player personal equipment upon arrival. No pinnies to be used.
  • All children on Squirts classes will return to parents for water break. (FAQ #2)
  • Encourage players to apply hand sanitizer, by parent or self-administered, during each water break & each sports rotation.   
  • All equipment is disinfected prior to and at the end of each session.
  • Implement new curriculum activities, encouraging individual learning where possible.
  • No spitting on the field at any time (water or saliva).
  • Wash your hands prior to arrival.
  • Come fully dressed and ready to play.
  • No touching equipment such as goals, throw down markers, or cones.
  • Go to the bathroom before attending. Bathrooms may not be available at the site.
  • Follow all current face mask protocols (above).
Parents & Guardians
  • Communicate with your children about all Player Guidelines.
  • Follow correct procedures pre-arrival, for sign-in & viewing. (FAQ #3, 4, 5) 
  • Arrive no more than 5 minutes prior to your start time.
  • Once your child is signed out, please leave immediately. 
  • Social distance while viewing the session.
  • Inform USG any time your child misses a session through a COVID-19 potential illness.

Indoor & Outdoor Protocols

Social Distancing


Individuals shall remain 6 feet apart from one another whenever possible. This applies to participants, coaching staff, and parents/guardians.


All sessions have been redesigned with social distancing in mind. Group huddles will be eliminated, so there will be no high fives or any unnecessary contact between participants. We will minimize the number of times that your child will come within 6 feet of another child. For specific information on how your session will adapt to changes, please click here to view the curriculum updates and session structures for your program.

Screening & Admittance

For summer day camps only: Each day, parents of participants will be required to complete an online form that asks the following questions:

  1. Has the participant had a fever of 100.4 degrees Fahrenheit or higher in the last 24hrs?
  2. Does the participant have any of the following symptoms: Fever/chills, cough, shortness of breath, fatigue, loss of taste or smell, sore throat, muscle or body aches, diarrhea, congestion or runny nose
  3. Has the participant tested positive for COVID-19 within the last 10 days?
  4. Has the participant been in contact with anyone who has tested positive for COVID-19 within the last 10 days?

If any exposure or signs and symptoms of COVID-19 are observed, participants will not be admitted into the program and USG will document. For any confirmed cases, USG will follow COVID-19 Case Reporting.

  • If anyone in your household has been diagnosed with COVID-19; the participant must quarantine for 14 days before attending sports.
  • If player has any symptoms of Covid-19 including cough, shortness of breath, or a temperature of 100.4, please stay home.
  • If anyone in your household has a fever of 100.4, please do not attend the session.
  • If you have to cough/sneeze, do so into your arm.
  • Follow CDC guidelines as necessary.
Covid-19 Case Reporting

If an individual in a USG program is sick and there is any suspicion of COVID symptoms, the USG head office will immediately notify the parents of any child and any staff member that was part of the infected child’s group (family). The identity of the individual will never be disclosed.

Additional Information & FAQs

1. How will USG proceed with programming moving forward?
USG will be following guidelines as recommended by the CDC, ACA and the Government in order to run programs in a safe and secure manner. Where required, USG will redesign curriculums to meet protocol.

2. How will we do water breaks?
For all weekly classes where guardians are required to stay, we will ask that the guardians keep the children’s water bottles throughout. Any time there is a water break, each child will be sent to their guardians. Children should remain with parents until the coach calls them back. For all other programs, each child will be able to leave their drinks to the side of the working area or in their group’s designated water area, distanced at a minimum of 6ft from any other group.

3. What is the sign-in procedure when we arrive for each session?
When you arrive at any program you will be required to line up to sign-in. Markers will be placed much as you see at local stores, to ensure that 6ft is kept between all participants and also the coach. The coach will ask you questions about your child’s health, much as you would be asked at the local doctor. Unless vaccinated, all parents and guardians are strongly encouraged to wear a face mask during sign-in. You’ll then proceed to your assigned area as directed by the coach.

4. What is the sign-out procedure?
Weekly classes: For all sessions, your child will be individually signed back to you at the end of the session. Remember to maintain social distancing waiting for your child to be sent to you from the playing area.
Camps: Your child will be placed into a group for the entire day. Please locate the lead coach waiting in the sign out area of camp. Children will remain within their camp groups, with their coach, until you have signed them out with the lead coach. The lead coach will then call out to the group coach, to send the child over and you may leave the camp. Please wait in the designated area remembering to social distance, while your child makes their way over to you. On all programs, we recommend that you leave immediately upon completion of the session.

5. Can I watch the sessions?
For all outdoor sessions – YES! 
For Indoor sessions, one parent will be allowed to stay for any class designated as ‘Squirts’. For all other classes – parents can drop off the children to the playing area, but will not be permitted to stay.

6. What if my child test's positive for Covid-19 and has attended a USG session?
If your child has tested positive for Covid-19 please email customercare@usasportgroup.com as soon as you are able.

7. Do USG staff get Covid-19 tested before starting the program?
No, we are not able to test all coaches prior to all sessions. However each coach will self regulate and follow the same protocols as we ask of our participants. Coaches will ensure that they take their temperature prior to coaching. If a coach shows any symptoms they will be removed from the session.


During Business Hours

At any time during business hours you can contact one of our dedicated Customer Service Support Representatives who can walk you through the account creation and registration process, they can also take over where you left off and complete your registration for you over the phone! Alternatively, if you would prefer, you can also use our Live Chat feature to connect with our Customer Support Team.

Outside of Office Hours

Below are some useful tips to help you proceed with your order when our office is closed. If you are still having difficulty completing your purchase or have any questions about the products or services offered, please send us an email to and we will get back to you during office hours.

Contact us:

Phone: (732) 563-2520
Email: customercare@usasportgroup.com
Live Chat: Available during office hours

Useful Tips

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Try resetting your password, to do so, please click the "forgot password" button within the Account Login page (please note sometimes these emails may go into your spam or junk folders).

If directed from a Recreation Department or third-party site you will need to create a seperate USG account(if you have not done so already).

How do I reset my password?
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  3. Click submit
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  5. Click the link in the email (the link is only valid one time, please note multiple attempts to reset the password using the same link will be blocked)
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Please contact us using one of the methods above. To protect your privacy, during this process, you may be asked some quick security questions to verify your identity before we can provide you with your username. If required, during this time we can also reset your password.

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  3. If the program you are registering for is not listed on the exclusions page however, you are still having difficulties, contact us via one of the methods above and we can check for you
Why do I have to agree to more than one set of Terms & Conditions?

Every program is governed by a particular set of terms and conditions, for this reason if you have selected to purchase multiple products you may find you have to read and agree to multiple program terms and conditions. Everyone purchasing a program regardless of the organization operating the program is required to agree to the USA Sport Group Liability Waiver.

My cart is showing a program as prepaid but I still need to pay for it.
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  5. Click the blue "More Info" button
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