During Business Hours
At any time during business hours you can contact one of our dedicated Customer Service Support Representatives who can walk you through the account creation and registration process, they can also take over where you left off and complete your registration for you over the phone! Alternatively, if you would prefer, you can also use our Live Chat feature to connect with our Customer Support Team.
Outside of Office Hours
Below are some useful tips to help you proceed with your order when our office is closed. If you are still having difficulty completing your purchase or have any questions about the products or services offered, please send us an email to and we will get back to you during office hours.
Contact us:
Phone: (732) 563-2520
Email: customercare@usasportgroup.com
Live Chat: Available during office hours
Useful Tips
The programs I selected are not appearing in my cart
- Log out of your USA Sport Group Account
- Exit out of the webpage
- Reload USAsportgroup.com
- Sign In with your username and password
- Search & select the programs you wish to add
- Checkout
I entered all my credit card info but it won't go through
- Check your address - make sure it matches the billing address for your credit card
- Click here to view the exclusions for active promotions
- Submit your payment for a second time
- Still not working? Contact our office via one of the methods listed above so we may assist in resolving the issue
My coupon/ credit voucher code is not working
- Check the date the code expires
- Click here to check the exclusions for current active discount codes
- If the program you are registering for is not listed on the exclusions page however, you are still having difficulties, contact us via one of the methods above and we can check for you
Why do I have to agree to more than one set of Terms & Conditions?
Every program is governed by a particular set of terms and conditions, for this reason if you have selected to purchase multiple products you may find you have to read and agree to multiple program terms and conditions. Everyone purchasing a program regardless of the organization operating the program is required to agree to the USA Sport Group Liability Waiver.
